When you come on board with us we will need your name, address, email and telephone number in order to give you the best service possible.
Please be safe in the knowledge that your Personal Information will only be used as is permitted by the law, which may include:
carrying out contractual obligations;
adhering to a legal responsibility;
when it is required for, both, our interests and your interests and when basic rights do not override those interests
when you have consented e.g. when you require product information from TravelChef.
TravelChef may disclose your Personal Information in the following circumstances:
When it is required by the Courts, or to adhere to other legal, statutory and/or regulatory obligations, which may include taxation and accounting requirements;
For the prevention of crime;
For credit reference checks;
If you have or have ever had an account with TravelChef, you may receive marketing and promotional material from us, unless you have opted out.
Right to opt out – You may opt out at any time from receiving marketing material by emailing [email protected]
Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer.
On your computer you may disable cookies in the following way: By opening Chrome. Then, At the top right, click More Settings. At the bottom, click Advanced. Under “Privacy and Security,” click Content Settings. Click Cookies. From here, you can: Turn on cookies: Next to “Blocked,” turn on the switch.
If you decide to disable cookies, you make not be able to use all our site’s features.
TravelChef reserves the right to monitor any forms of electronic communication, including by email; telephone or fax to protect business interest or interests of our customers. This may include for purposes of customer quality standards, detection of/ or prevention of criminal activity and to ensure the adherence of employees to legal requirements and the company’s policies and procedures.
TravelChef is happy to provide you with any information we process about you. This may be requested at [email protected]
You reserve the right to be ‘forgotten’. If you chose to do so, we will delete your data at your requested, save as to what we require by law to keep.
Please note, to protect our customers’ Personal Data we adhere to strict storage and disclosure measures, which would require you to provide proof of identity prior to TravelChef disclosing any information. Please direct any such queries to [email protected]
Kindly help us keep your data updated by emailing [email protected]
TravelChef will take all reasonable precautions to keep your Data secure, but as you may be aware, data transmission across the internet is never 100% secure. TravelChef, therefore, cannot guarantee security of your Personal Data or use of our app/ website, which is at your own risk.
Being an App based business, e-commerce horizons are ever changing at an unforeseeable rate, we suggest that you refer to our site/ App on a regular basis to keep up to date with any changes.